
Challenges
- Quotations were calculated by hand
- Paperwork manually written
- They were using multiple systems to handle their workflow
- No system for tracking previous job data
- Lack of consistency in the way they worked internally and with customers
- Internal culture of resistance to change
Results
- Job specification records mean all processes are repeatable
- Achieved ISO 9001:2008 due to exacting quality standards
- Efficiency has increased
- Work is consistent and accurate
- Team is responsive to customer requests and requirements
- Full material traceability meets customer requirements
- Real-time visibility of all inventory items and value
“Label Traxx Is A Big Part Of Our ISO Process Because It Keeps Us Very Consistent In Every Step Of The Job”