Siteline – a new way to gain loyalty from your label buyer customers

“Stop wasting your customers’ time!” urges the latest amusing video release from Label Traxx MIS. The film clip focuses on a stressed-out label buyer who is struggling with his workload until he is introduced to Label Traxx MIS’ new web-based module Siteline. Siteline gives label buyers 24-hour access to their product and account information.

Consumers today expect to be able to place an order on the move from their phone or tablet at any time of day. They don’t want to be constricted by office opening hours. Why should buying labels be different to any other purchasing experience?

“Most label printers have been focused on efficiency gains in production and automation when it comes to growing and optimising their business,” says Chris Spooner Label Traxx Business Development Manager. “Not many label converters have reviewed their customer experience and what it takes to get pricing information and place an order. How quick and easy is it to buy from my business?”

Siteline connects directly to your Label Traxx database and gives your customers access to view their product database and order history. They can easily place repeat orders online and the jobs then automatically load into the MIS system awaiting scheduling.

“Siteline also has a specifically developed messaging tool that helps to manage projects,” explains Spooner. “Typically when you get an enquiry from a customer, it kicks off a barrage of emails that go back and forth between the printer and the customer. Six months down the line and there is a query with the product, it’s very difficult to track back to the information required. Siteline enables you to communicate with your customer in a project area with clear milestones, which makes it very easy to track its status at any point in time.”

Siteline gives your customers the buying experience they expect from a modern business and reduces the amount of time between initial enquiry and the order being printed in production. It’s also the ultimate sales tool for your reps to offer to new prospects. Differentiate your label printing business by showing your customers you care about their time.

Visit Label Traxx for a demo on booth 5920 at Labelexpo Americas in Chicago.

Label Traxx Joins Growing List of Digital Packaging Summit Sponsors

The Digital Packaging Summit will return to Ponte Vedra Beach, Fla., for its fourth annual edition and Label Traxx will be joining the event as a sponsor. This invitation-only, hosted summit designed for senior managers and business executives who want to understand how current and future digital production printing, finishing technology, software and solutions will impact their business and investment decisions. It will take place November 5-7 at the Ponte Vedra Inn & Club in Ponte Vedra Beach, Fla.

“We are pleased to welcome Atlas Die, Barberán, MPS and Label Traxx to the robust roster of sponsors taking part in the Digital Packaging Summit,” stated Brian Ludwick, publisher of packagePRINTING, a co-organizer of the event. “As digital printing continues its rapid growth throughout the packaging industry, the Digital Packaging Summit has proven to be an essential platform for suppliers and converters to meet one-on-one, sharing valuable insights into how they can make the most of this game-changing technology.”

The Digital Packaging Summit’s innovative format promotes in-depth interaction between supplier sponsors and hosted converter attendees. Digital printing users leave the event with new knowledge and guidance on how their companies can most benefit from digital printing, while suppliers gain newly formed relationships with potential digital solutions buyers.
Supplementing the program is an industry-leading lineup of speakers and panelists providing the latest insights and trends in digital package printing. The program is led by advisory board co-chairmen and digital printing experts Marco Boer, VP of I.T. Strategies, and Kevin Karstedt, CEO of Karstedt Partners.

The conference program will cater to senior level decision makers tasked with researching and understanding digital solutions and determining if the business case to invest or expand into digital makes sense for their respective organization.

Digital Packaging Summit 2018 is scheduled to take place November 5-7 at the Ponte Vedra Inn & Club in Ponte Vedra Beach, Fla. For information on sponsoring and/or attending, please visit www.digitalpackagingsummit.com.

Source: Digital Packaging Summit.

Label Traxx to Promote Digital Optimization at Xeikon Café North America

Label Traxx MIS joins with nearly thirty other printing industry suppliers as a sponsor of Xeikon Café North America, promoting its digital workflow optimization solutions for label printers.  Running from May 15th through May 17th, Xeikon Café is offered free of charge to printers and label converters who register for the event at www.xeikoncafe.com.  The café presents industry trends, best practices and expert views on current and future digital packaging challenges.

This year’s event focuses on how print providers can innovate and profit from digital print. With the rapid growth of digital printing in the label and packaging segment, it is imperative that a company’s management software has the tools to support and enhance digital workflows. In a digital environment, turnaround times and accuracy are pivotal to success. Label Traxx MIS software provides label converters with the tools to support and enhance digital workflows. It allows label manufacturers to reduce waste and non-value added tasks, paving the way to more profitable work.

“We’ve developed a number of tools specifically for the digital converting market to help label converters maximize on their productivity,” explains Label Traxx sales manager Dorothy Asboth. “Integration with prepress software systems such as Esko Automation Engine and Hybrid Cloudflow also help to reduce the time spent moving orders through production. Companies can maximize press utilization and reduce errors”. Label Traxx representatives will be available to discuss these workflows with Café attendees.

Café attendees will also be able to see Label Traxx’s latest customer portal and project management tool – Siteline for Label Traxx.  Siteline is designed to save brand owners time in tracking order information, reordering existing labels and managing the projects in development.  

Visit the Label Traxx exhibit for a demonstration.

ABOUT LABEL TRAXX

Label Traxx is an end-to-end management software system designed and built specifically for the label and packaging industry. The company continues to release cutting-edge software to help label converters streamline their operations and increase profitability. Label Traxx is headquartered in Milwaukee, Wisconsin and supports customers across the United States, United Kingdom, Europe, Australia, the Caribbean and Latin America.

For more information:

Dorothy Asboth

414-839-5215

dorothy@labeltraxx.com

Label Traxx offers training during 2018 User Conference

Label Traxx will be offering training on a variety of topics relating to the Label Traxx MIS during its 2018 User Conference in Milwaukee, WI. There will be 24 sessions offered over a three-day period May 8-10, 2018 at the Label Traxx Corporate Office.

With 20+ years on the market and consistent ownership through its entire history, Label Traxx has continuously evolved with the label printing industry and provides a single trusted system of record for capturing, managing, and analyzing data created by daily print operations. Label Traxx offers a number of tools to help label printers streamline and automate their digital label workflow, reduce overhead costs, and eliminate the bottlenecks caused by many small jobs in production.

The 2018 User Conference conference offers guidance to users on everything Label Traxx MIS users need to know. There will be sessions on everything from equipment set up to to managing inventory to understand how to conduct your inventory efficiently and make necessary adjustments.

The 2018 User Conference also includes several sessions with professionals such as David Steger, Ann Stilp, Melissa Borowicz, Jim Fackleman, Tonita Proulx and Russell Salzer who will be there to help guide you and your business to success.

Label Traxx aims to help label converters achieve their business goals through increased efficiency, improved productivity and better profitability. Attend the sessions that best fit the needs of you and your company. Register today by completing the registration form at https://customers.labeltraxx.com/_BZpsAEQUtwcgFR  and return it no later than April 17, 2018.

Want more info? Contact training@labeltraxx.com.

 

Label Traxx MIS partners with Flexo Label Advantage Group (FLAG)

Label Traxx, the management software (MIS) specialist for the label converting industry has announced its appointment as a vendor partner to the Flexo Label Advantage Group  (FLAG).

Label Traxx is an end-to-end management software system designed and built specifically for the label and packaging industry.  The company aims to help label converters streamline their operations, improve productivity and quality, and ultimately increase profitability.

“We are delighted to join with FLAG as a vendor partner,” says Dorothy Asboth, North American Sales. “The organization provides a large amount of value to its converter members and we have a mutual goal in ensuring their success.”

“Label Traxx is unique in that it provides a central system to manage your entire workflow from first customer contact right through to accounting and management metrics. Label converter businesses that thrive in this data-driven world are the ones that are working smarter, not harder. Label Traxx has worked with over 600 label converters worldwide and our industry-specific label software is designed to streamline operations and offer faster and more accurate access to business data.”

“It is tremendous when industry leading companies like Label Traxx recognize FLAG as a valuable community of label converters,” says John McKay, FLAG President and Founder. “Having Label Traxx join our team of world class Vendor Partners provides the exact kind of products and resources our converter members need to be more competitive in the marketplace, while helping them become stronger companies, all without sacrificing their independence”.

About Label Traxx

Label Traxx is an end-to-end management software system designed and built specifically for the label and packaging industry. The company continues to release cutting-edge software to help label converters streamline their operations and increase profitability.

Label Traxx is headquartered in Milwaukee,Wisconsin, and has an office in the UK, plus an agent in Australia. www.labeltraxx.com

For more information about FLAG visit www.flagadvantage.com

Label Traxx Business Metrixx module: Label converters that thrive in this data-driven world are the ones that are working smarter, not harder.

Label Traxx enters into the German label market by going live with Römer Etikett

Label Traxx, the management software (MIS) specialist for the label converting industry, has been launched into the German label market by going live with Römer Etikett on February 1, 2018.  The Label Traxx Management Information System (MIS) will now help streamline their operations, improve productivity and quality, and ultimately increase profitability for Römer.

Claus Schuering from Römer Etikett calls it a “win-win” situation for both parties.  “On one hand, Römer could professionalize their operational business by using Label Traxx MIS while on the other hand Label Traxx, made an important first step into the huge German market with Römer being their first German customer.”

One of the key reasons why Römer decided to use Label Traxx was how easy it is to use the MIS for their company.  “From the management perspective of Römer, it is key to have all relevant information available anytime to steer its business successfully.  This will enable Römer to compete with other label printers in the German market and enable them to gain a more significant profitable business” says Schuering.

Römer is proud of the partnership with Label Traxx and believes the key to the successful partnership was the commitment of the Label Traxx employees and their positive engagement during the transition.  Label Traxx Training & Implementation Manager Stacy Felipe notes that it was a “great first install in Germany.”

Cost Savings and Increasing Productivity Through Software in Print

It’s great when we see employees ‘doing what they were paid to do’. They carry out the tasks as they were told or see fit, and continue to do so to the best of their ability. But let’s change the game and think about what they could being doing and are we utilizing their skills?

Company A spends 15 minutes on administrative tasks per SKU/sort when creating works orders. With 100 sorts per week, this is the equivalent of three days a week – effectively order entry is taking up 60% of an individual’s time. Dependent on their wages this will have an associated cost to it. What’s yours? If you were told that you could have an extra three days a week to work on building relationships with customers, developing new products and working on improving the business, would you accept?

Company A are forward-thinking and decide to utilize their employees time and skills to greater effect. They search the market for a tool to support them and that tool comes in the form of a specific management information system. After selecting the best fit for them they were able to reduce 15 minutes to 1 minute whilst increasing output. That’s a saving of 93%  and an associated cost saving. What could your cost saving be?

Company A now has single data entry input and can automate their workflow and perform tasks once with confidence. This has created the capacity to focus on technical projects, building customer relationships and focus on improving the business further.

The MIS has allowed Company A to step back and look at the company holistically. They pick up on trends and patterns and more importantly issues that were previously halting growth. This is all encapsulated through meaningful reports and KPI data captured for them without days of running around manually chasing data.  If you are too busy focusing on everyday tasks, then you will fail to notice things that are occurring right under your nose. No matter how big or small you think your company may be, utilize your staff and your time, it’s valuable.

Visit us at www.labeltraxx.com and begin your improvements today. Label Traxx is designed, created and supported by label experts for label experts.

Chris Spooner is Business Development Manager at Label Traxx in the UK.

Discuss your business plans with him in person at one of the upcoming events:

HP VIP Event, Israel – February 19-22

FINAT Technical Seminar, Barcelona – March 7-9

Xeikon Café, Belgium – March 20-23.

Who’s your office “Queen Bee”?

Don’t put the success of your business in one pair of hands. Build a cross-functional team with Label Traxx MIS.

Label Traxx MIS has released the latest in its series of humorous videos. Entitled “The Office Queen Bee,” it features a key order-entry person who is called back into the office on a vacation day to process a complex order. The film highlights the danger of having individuals controlling specific areas of your business and making themselves indispensable.

Label Traxx MIS provides a framework to centralise your business data and promotes a controlled workflow. This makes it much easier for a team to be cross-functional, meaning you are never reliant on just one person. The team becomes indispensable.

“In Label Traxx MIS, your Label specifications and all other key job data are stored centrally,” explains Label Traxx president Ken Meinhardt. “There’s no need to keep parts of your data and workflow in other systems – that just creates islands of information. Having an office “Queen Bee” isn’t efficient and will affect your productivity.”

Label Traxx MIS aims to streamline your workflow and increase productivity and efficiency. You have visibility and control of your entire workflow – and your staff get the time off that they have earned and deserve.

As the video says, “Don’t have one mind run the hive. Become a hive mind.”

About Label Traxx
Label Traxx is an end-to-end management software system designed and built specifically for the label and packaging industry. The company continues to release cutting-edge software to help label converters streamline their operations and increase profitability.
Label Traxx is headquartered in Milwaukee,Wisconsin, and has an office in the UK, plus an agent in Australia. www.labeltraxx.com

Siteline for Label Traxx at Labelexpo Europe 2017

How long does it take to get a label order from initial customer request onto your presses?

The answer from most label converters is; too long, with too many manual touches. For many labels and packaging printers – customer service is the primary bottleneck to profitable growth. Your customer service team needs more tools to increase their efficiency. Due to the explosion of ecommerce; the customer’s expectation is online access to every vendor they do business with (no exceptions).

Siteline for Label Traxx gives your customer the ability to access all their pertinent label business information online and place reorders from any connected device. Think of Siteline as a self-service customer view so they can interact with you when it’s convenient for them. If a customer needs to look up the details of an order they placed last year for budgeting purposes – they can now do that from their mobile phone, outside of your business hours. The customer’s most valuable resource is their time, Siteline for Label Traxx gives your customers a set of tools that makes it faster, easier, and more efficient to do business with you.

Your business is based on building relationships. Your sales and customer service team need to be relieved of the administrative burdens of processing reorders, answering simply questions about job status, or helping the customer understand all the label products / versions they have printed with you. Siteline for Label Traxx is the equivalent of hiring a dedicated resource to process all the administrative tasks that are keeping your customer service team from building more and deeper relationships with your customers. You cannot automate human relationships – you can remove all the menial tasks that prevent your people from having the time to build relationships.

Label Traxx partnered with Jennifer Matt and Web2Print Experts, Inc, to build Siteline for Label Traxx because the product required a combination of deep label and packaging industry knowledge (from Label Traxx) and the expertise to build a modern, mobile-ready, solution that is brilliantly easy-to-use for the brand owners (from Web2Print Experts, Inc.). The result is a cloud based, software-as-a-service, module built exclusively for Label Traxx that provides an optimal user experience for the brand owners while simultaneously interfacing with Label Traxx to automate many of the administrative tasks currently being done by your customer service team.

“For most label printers, consistent growth is mostly due to incremental increase in business from customers you already have a trusted relationship with,” explains Label Traxx president Ken Meinhardt. “The customer service team, who interact with them daily, are the ones driving this business growth. It becomes key to eliminate the manual tasks they undertake – such as processing standard orders – so they are free to spend time building new opportunities with customers.”

The Siteline module will shortly be available for Label Traxx customers in the US, UK and ROI and will be rolled out to other markets in Q4 of 2017. Visit booth 9A10 at Labelexpo for a demo.

 

The key to managing your label stock smarter

Label Traxx has launched its latest in a series of humorous short videos aimed at label converters. The latest film, entitled “The AWOL stock manager”, follows raw materials manager Phil who has become a little overwhelmed by the manual processes in his job. Phil seemingly hasn’t left the plant for weeks in an effort to keep track of the the label printer’s inventory.

Label Traxx presents a new solutions to Phil – the software’s roll tracking system means every roll of material is barcoded. It gives you total control of what's in stock and what you need to order. And a full stock take just requires a quick scan of your inventory....which means stock manager Phil will see his kids at Christmas this year – and every year after!

Although the video is intended to be amusing, the message is clear. Label converter businesses that thrive in this data-driven world are the ones that are working smarter, not harder. Label Traxx MIS can make you a data-driven business and help you to achieve your business goals.

“Label stock represents one of the biggest expenditures of any label converting business,” explains Label Traxx president Ken Meinhardt. “Our goal is to help our customers manage their material inventory – to decrease the value of material in stock, improve cashflow and generate an exact account of what is required for open orders and what is currently held on the shelf.”

“One of the most important things that Label Traxx delivers to our business, is a set of specifications as to the exact materials that we need,” says Craig Moreland, CEO of Coast Label Company in CA. “It details the face stock, the adhesive and the liner information.”

Label Traxx has worked with over 600 label converters worldwide and its industry-specific label software is designed to streamline operations and offer faster and more accurate access to business data. Experienced support personnel and trainers work with all customers to design and execute implementation plans tailored to their business.